Courtesy: http://www.bcs.org/
Outsourcing of strategic documents is becoming more popular as companies look to reduce expenses and costs during the economic downturn.
That's according to industry analyst firm Gartner, which said that any outsourcing of print and online documents should be done in a manner that does not compromise quality or confidentiality.
'Strategic document outsourcing offers organizations the opportunity to eliminate print and mail-related capital expenditures while potentially reducing material and postage expenses," observed Pete Basiliere, research director at Gartner.
'Outsource providers facilitate the targeted, relevant customer communications that can not only retain and grow the client base but also increase revenue.'
Gartner added that outsourcing shifts the costs of labour and material to providers, which is advantageous to businesses, but firms may not always realize benefits.
This is because 'highly customized solutions' could in fact increase the costs of production and not deliver money-saving gains to companies.
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