Northern Ireland’s economy has received a major boost with 900 jobs set to be created in a multi-million pound investment, the Belfast Telegraph can reveal.
The £19.5m investment is in stark contrast to the economic downturn which has claimed thousands of jobs across the province.
Privately owned outsource contact and call services centre Gem will start recruiting within the next three months. All the new posts are to be filled by 2012.
The multi-million pound investment will double Gem’s workforce from 900 to 1,800.
Invest Northern Ireland has contributed £5.5m to the expansion project.
Gem’s CEO Philip Cassidy said: “I’m very pleased that Gem is in a position to create new jobs given the current economic climate.”
The new posts will include customer service agents, sales agents, technical support and managerial positions.
Mr Cassidy added: “The new staff will handle accounts from within the financial services, technology and retail sectors.
“These new posts will provide employment opportunities at all levels, including management, so we will be encouraging graduates to consider a career with us.”
Gem has three sites at Lanyon Place and East Bridge Street in Belfast and Claremont International Business Centre in Londonderry.
However, the additional 900 jobs will be located in new undisclosed locations across Northern Ireland.
Gem was last year named in the Belfast Telegraph Top 100 Companies after increasing its turnover by 34% to £17.5m and doubling its pre-tax profits to £1.2m.
The company started out with 30 employees in 2000 after Mr Cassidy identified a global market opportunity for the provision of outsourced email handling services.
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