Tuesday, February 17, 2009

ACS Receives Positive Rating for Finance & Accounting Business Process Outsourcing

Courtesy: http://www.businesswire.com/

Affiliated Computer Services, Inc. has received a positive market rating in industry analyst firm Gartner Inc.’s recent MarketScope for Comprehensive Finance and Accounting (F&A) Business Process Outsourcing.

Gartner evaluated business process outsourcing (BPO) vendors based on customer experience, market understanding, geographic strategy, product/service, vertical/industry strategy, and market responsiveness/track record. A company attains a positive rating when its business model demonstrates cost savings, deliverable business benefits and an increase in client satisfaction.

“We believe Gartner’s ‘positive’ rating confirms ACS’ position in the market and our commitment to delivering business benefits and overall client satisfaction,” said Ron Gillette, senior managing director of ACS Finance & Accounting Services. “By leveraging our extensive global delivery network, ACS clients are ensured seamless F&A management that provides reduced costs and improved service levels, enabling them to focus on their core business.”

According to the report, comprehensive F&A BPO consists of support for multiple business processes in the F&A domain through a single BPO contract. It typically includes three or more subprocesses associated with F&A, from the following categories: accounts payable, accounts receivable, general ledger, financial reporting, treasury and cash management and specialist processes, including yield management, shareholder accounting and risk analytics. The MarketScope report was authored by Cathy Tornbohm, Gartner research vice president.

ACS Finance and Accounting Services are core to the company’s diversified business process outsourcing service offerings. Our broad spectrum of services includes accounts payable and receivable; billing; general accounting; tax management; and treasury and risk management. The ACS F&A global delivery model supports more than 23 countries and encompasses 20 languages.

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